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NZ QROPS protection

The vacuum created by the striking off of Australian superannuation schemes from the QROPS list has led many foreign advisers to offer Australian residents UK pension transfers to Malta or Gibraltar based schemes.  Unfortunately the offer of such schemes is not allowed under Australian Securities regulations, which are very stringently designed to protect Australian residents.

If you live in Australia you can only transfer into a scheme registered in Australia

In order for any scheme to accept funds from an Australian resident it must be registered in Australia.  Fortunately for New Zealand schemes they can apply for registration in Australia under the mutual recognition agreement that exists between New Zealand and Australia.  This is allowed because ASIC (the Australian Securities and Investments Commission) recognises the strong regulatory environment in New Zealand and that NZ QROPS protection is high. The NZ QROPS protection has been created by the Financial Markets Authority (FMA) and the transparent and open offer documents and reporting that is required by New Zealand superannuation schemes.
For your protection you should only ever transfer your UK pension into a NZ QROPS scheme that is registered on the mutual recognition register or an Australian QROPS (if you qualify).

You get double NZ QROPS protection from both two complaints bodies

For a New Zealand QROPS to be registered with ASIC on the mutual recognition register it must maintain a membership with the Australian Financial Services Ombudsman. This gives Australian residents an outlet to complain and seek redress in Australia. This is over and above the protection that must be offered through New Zealand’s rigorous disputes resolution process – which every superannuation scheme in New Zealand must be a part of.
So essentially when you transfer your UK pension to a New Zealand QROPS you get double the protection. Whilst still getting all the benefits of a New Zealand QROPS.

NZ free phone:0800 102 599 / OZ Free Phone:1800 857 410 /

very stress free

Thank you Cambel for your help and guidance throughout this process in getting my pension transferred (very stress free for me). It is greatly appreciated and I would certainly recommend you and Charter Square to others who are interested in transferring their pension.

David R, New Zealand

You guys rock!

I just wanted to say a great big thank you to you and your team. You are all totally awesome. I received a cheque yesterday from the Prudential to apologise for the ‘recent inconvenience’ that I had experienced. Thank you for doing this for me. You guys rock!

Noelle B, New Zealand

professional, insightful

Charter Square were professional, insightful and a pleasure to work with. They rose to the challenge of consolidating my overseas pensions and bringing them home with minimum fuss for me and maximum effort on their part.

Jens H, New Zealand

thorough, professional and prompt

Very thorough, professional and prompt service from the team at Charter Square. Thanks for making the bewildering world of pension transfers super simple.

Jules T, New Zealand

Best party to deal with

Thank you kindly for keeping in touch with me. For now, I will not be moving my pension. I will however be keeping your details and referring back to you when I wish to pursue. You by far are the best party to deal with, no nonsense, professional and in my opinion genuine. I do sincerely thank you for your advice to date.

GE, New Zealand


Securing the freedom to use savings that are actually ours to work with has been stressful in the extreme. While I never planned on giving up there were many times when the current (UK) holder made the whole process seem well beyond my determination and ability. It’s easy to look at the 36 month history of this claim with the benefit of hindsight, but the conclusion is that employing Charter Square in the first instance would have been wise had I been able to anticipate the red-tape that appears to have been deliberately created to stall access.

CP, Auckland
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