Which QROPS are kicking COVID and which are being kicked

Make sure your QROPS is not at Level 4



We all know markets have been and continue to be volatile and people are worried about their investments.  There has also been plenty written about strategies to cope with the fallout from COVID-19 and what investment managers are going to do going forward.  So while people say that historic returns are no predictor of future returns, history is a pretty good judge and plenty can be learned from it.

With that in mind we set about analysing the returns for some major New Zealand QROPS for the year up to 31 March 2020 (when the COVID-19 market ravaging was taking place).  All schemes need to report their post-tax and fees returns for each fund that they run.  We only analysed the portfolio investment entity schemes as they have fewer investment options and need to report consistently, we have not analysed platform schemes in this report.


Big difference in returns

What we found was a real and significant difference in returns.  In fact at its widest the difference in annual returns was 18%, with one fund achieving a 6% return and another a negative 12% return.  This difference alone would translate to an investment difference of $18,000 on a $100,000 investment.  We figure that is a pretty big difference and enough for investors to sit and take stock of their options.

So, how do you explain the difference in the returns, it must be down to investment management.  Which goes to show the choice of a well renowned investment manager with a long track record of performance is crucial when assessing your options.

Of the 31 funds that we reviewed the average performance was -3.0%.  Breaking that down only 10 had positive returns for the year, and of those only 3 had returns above 2%.  The average returns for the positive performing funds was a mere 1.7%.  On the flip side of that the average returns of the 21 negative performing funds was -5.60%.  So making sure that you have exposure to a wide variety of funds and schemes is crucial when you are looking at your investment options. 

Furthermore, when we reviewed the schemes with tied advisers (advisers that only recommend one scheme to you), their average performance was lower than the total average.  Meaning you should definitely be careful when selecting a scheme.



We do not warrant the performance of the funds nor any New Zealand Superannuation Scheme.  Past performance is no predictor of future performance.  The information provided has been calculated using publicly available information, we do not warrant the accuracy of the underlying data.  Any decisions made based on this data are the sole responsibility of the person making the decision and Charter Square Services Limited takes no responsibility for those decisions.



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with the names and returns of different QROPS
in New Zealand over the past financial year


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straightforward and painless

Until now I'd imagined my UK pension funds being locked away behind all manner of firewalls and bureaucratic hurdles to access on retirement. Before committing the one surviving official document of my English OE to the bin - a single page detailing my private pension details - I contacted you out of curiosity. The result feels a little like winning lotto.

Peter W

very stress free

Thank you Cambel for your help and guidance throughout this process in getting my pension transferred (very stress free for me). It is greatly appreciated and I would certainly recommend you and Charter Square to others who are interested in transferring their pension.

David R, New Zealand

You guys rock!

I just wanted to say a great big thank you to you and your team. You are all totally awesome. I received a cheque yesterday from the Prudential to apologise for the ‘recent inconvenience’ that I had experienced. Thank you for doing this for me. You guys rock!

Noelle B, New Zealand

professional, insightful

Charter Square were professional, insightful and a pleasure to work with. They rose to the challenge of consolidating my overseas pensions and bringing them home with minimum fuss for me and maximum effort on their part.

Jens H, New Zealand

thorough, professional and prompt

Very thorough, professional and prompt service from the team at Charter Square. Thanks for making the bewildering world of pension transfers super simple.

Jules T, New Zealand

Best party to deal with

Thank you kindly for keeping in touch with me. For now, I will not be moving my pension. I will however be keeping your details and referring back to you when I wish to pursue. You by far are the best party to deal with, no nonsense, professional and in my opinion genuine. I do sincerely thank you for your advice to date.

GE, New Zealand


Securing the freedom to use savings that are actually ours to work with has been stressful in the extreme. While I never planned on giving up there were many times when the current (UK) holder made the whole process seem well beyond my determination and ability. It’s easy to look at the 36 month history of this claim with the benefit of hindsight, but the conclusion is that employing Charter Square in the first instance would have been wise had I been able to anticipate the red-tape that appears to have been deliberately created to stall access.

CP, Auckland